Disappointing

So I downloaded the app and it didnt add all my info correctly. I had to call for them to sync the ap to my account. I made an appointment to give blood. While there the barcode didnt scan during sign in, neither did it scan during the vitals check. Both times my ID had to be typed in which left room for errors. I was hoping to see my blood journey but nope that wasnt working either. And now 2 weeks later the app hasnt updated the total number of units I have donated. There is lots of room for improvement.

Ledh75 about Blood Donor American Red Cross, v1.3